2013년 5월 29일 수요일

How to top up EG SIM card at the convenience stores easily.

As you know, EG SIM card can be topped up in convenient store providing Seven eleven, GS25, CU, C space, Mini stop. However, it is difficult for foreign visitors to top up EG SIM card at convenient stores. Foreigners have pointed out difficulties in communication with clerk at convenient stores as the biggest inconvenience for them with prepaid mobile services in Korea.
So we are try to improve communication and remove language barrier using a simple key words to top up between foreigners and clerks in the convenient stores as below. 

There are two type of how to top up at convenient stores. 
One is that you can top up with using receipt given by convenient stores, where is  GS25, CU, C space, Seven eleven, Mini stop. 

The other is that you can top up
 with using mobile phone number given by  EG SIM card at the  convenient stores Seven eleven. 

I.
 When using receipt given by convenient stores GS25 or CU, 


01. Find out Convenience Store, GS25 or CU. 












02. Place an order EG Card to top up.

- EG card(이지카드), Choong-jeon-hae(충전해) Ju-se-yo(주세요) !
- The EG card for top-up are available in minimum 10,000-won. 
  (이지 카드의 충전 단위는 최소 10,000원입니다.)

[ GS25  convenience store  ]  

- Please show below figure 1  
  which is touch screen menu image on the POS,
   to the clerk if they don’t know EG card  in the GS25 convenience store.
   (편의점 알바가 이지 충전 카드를 모를
   편의점 계산대의 메뉴 이미지(터치스크린) 보여 주세요.)


figure 1.  GS25 POS' touch screen menu. 



















 [ CU convenience store ]  

- Please show below figure 2  
  which is prepaid scan sheet (item catalog), to the clerk if they don’t know EG card  in the CU convenience store.
   (편의점 알바가 이지 충전 카드를 모를
   상품카탈로그의 프리페이드시트를 보여 주세요.)


figure 2.  CU's  prepaid scan sheet (item catalog). 



03. Top up with using receipt.


[ GS25  convenience store's receipt  ]  



















- You will receive  a receipt written PIN above to top up your credit. 
   (충전 번호가 찍힌 영수증을 받게 됩니다.) 
- You can top up with PIN on the receipt, which is T-card number(11 digits) via ARS or  Apps or Web as below.
(영수증의  번호(11자리) 사용하여 ARS, 인터넷, 모바일 앱으로 충전합니다.)


[ CU convenience store's receipt ]    

























1) Through ARS 
 - Dial the Evergreen mobile Prepaid Hotline at  080-511-3467.
 - Select a language (#1 Korea, #2 English, #3 Chinese)
 - After the welcome message, press “1" to top up. 
- Enter the 11-digit found on your receipt of convenience store.

 2) Through Apps 
 - Download  “EG SIM Card” at the Google  store or App store. 
 - Select  home > top up > Voice top up in the menu bar.
 - Select “EG Card” in the payment option.
 - Enter the 11-digit found on your receipt of convenience store.
       

  3) Through Web 
 - Access URL address : www.egsimcard.co.kr
 - A valid your email address and password have to be entered.
 - Select  home > top up > Voice top up in the menu bar.
 -  Select  mode of payment that is  ‘convenience store’.
 - Enter the 11-digit found on your receipt of convenience store. 
 - Fill up the necessary information on screen and follow screen  instructions
    to complete top-up transaction.
 - Upon successful top up, you will receive a SMS notification
    on your new card balance and expiry date.


II. When using phone number given by EG SIM card, 
Seven eleven.

01. Find out Convenience Store, Seven eleven





02. Place an order EG Card to top up.




- EG card(이지카드), Choong-jeon-hae(충전해) Ju-se-yo(주세요) !
- The EG card for top-up are available in minimum 10,000-won. 

  (이지 카드의 충전 단위는 최소 10,000원입니다.)

03. Tell your phone number to clerk. 
      (and then Top-up is completed.)




- Tell your mobile phone number given by EG SIM card to clerk. 
  충전 휴대폰 번호를 편의점 알바에게 알려주세요
  (e.g 010-1234-5678, Please show your phone number written to them.)

- Clerk at 7-11 store enter your mobile phone number at the POS System.

  알바가 편의점 계산대 POS 충전 휴대폰 번호를 직접 입력합니다  

- Upon successful top up, you will receive a SMS notification
   on your new card balance and expiry date.
   충전이 완료되면 충전금액, 유효일자 등의 문자를 수신하게 됩니다.